The answers worth having before you build.
Explore the essentials behind customer orders, reseller operations, branded child panels, pricing, API access and account security.
Start clearly
Understand the service, its limits and its requirements before an order is submitted.
Operate privately
Keep customer-facing workspaces separate from the protected upstream supply chain.
Scale deliberately
Add pricing rules, customers and child workspaces only as the business is ready.
Need a more specific answer?
- 01
Sign in for account-specific support.
- 02
Use a support ticket for an existing order or payment.
- 03
Contact the team for reseller, domain or child-panel planning.
Clarity before complexity.
What is Yalla Social?+
Yalla Social is a social commerce platform for structured service ordering, customer pricing, reseller operations and branded child workspaces.
What is the difference between a customer account and a reseller panel?+
A customer account is for ordering and tracking services. A reseller panel adds customer management, catalog curation, independent pricing and business operations.
What is a child panel?+
A child panel is an independently branded workspace that operates under an approved parent relationship while keeping its own customers, balances and settings isolated.
Can I use my own domain?+
Eligible business plans can use a managed subdomain or an approved custom domain after DNS and SSL requirements are complete.
Does every service include refill or cancel?+
No. Refill and cancel actions are available only when the selected service supports them.
Can customers receive different prices?+
Yes. Workspace owners can use global, category, service and customer-specific pricing rules.
How do I keep my API key safe?+
Store it only on a trusted server, never publish it in browser code or screenshots, and rotate it immediately if exposure is suspected.
Where do I ask about an existing order or account?+
Sign in and open a support ticket so the request stays connected to the correct workspace and account.
Build the operation your customers remember.
Start as a customer, grow into a reseller or launch the next branded workspace.
Enter Yalla Social ↗